Ticket Information
Ticket Sales are Temporarily Suspended
The tours of the 2020 Showcase House scheduled for June 7 – 28 have been postponed due to the ongoing restrictions imposed on large gatherings due to COVID-19. On or before July 31st an announcement will be made about our plans. Please check back then. In the meantime, we ask that you hold your tickets. At the bottom of the page, under Stay Connected, please add your name to receive email updates so that you will receive the latest news. As always, your support is deeply appreciated.
Showcase Hours
Sunday, Tuesday & Wednesday
9:30 a.m. - 5:00 p.m.
- Ticket Office closes 5:00 p.m.
- Showcase House doors close 5:00 p.m.
- Restaurant and Pub stop serving 5:00 p.m.
- Shops close 6:00 p.m.
- Gardens close 6:00 p.m.
Thursday
9:30 a.m. - 5:00 p.m.
- Ticket Office closes 5:00 p.m.
- Showcase House doors close 5:00 p.m.
- Restaurant stops serving 5:00 p.m.
- Pub closes 6:00 p.m.
- Shops close 6:00 p.m.
- Gardens close 7:00 p.m.
Friday
9:30 a.m. - 6:00 p.m.
- Ticket Office closes 6:00 p.m.
- Showcase House doors close 6:00 p.m.
- Restaurant stops serving 5:00 p.m.
- Pub closes 7:00 p.m.
- Shops close 7:00 p.m.
- Gardens close 8:00 p.m.
Saturday
9:30 a.m. - 6:00 p.m.
- Ticket Office closes 6:00 p.m.
- Showcase House doors close 6:00 p.m.
- Restaurant stops serving 6:00 p.m.
- Pub closes 7:00 p.m.
- Shops close 7:00 p.m.
- Musical performances requiring special tickets will be held on the property on Saturday evenings and the Gardens close at 9:00 p.m. for those with special tickets.
Monday
Closed for tours.
Ticket Offerings
(Subject to Availability)
Golden Ticket: $60
Good for one admittance any day and time the Showcase House is open for tours.
Saturday Night Concerts: $75
Tickets will include admission to the Showcase House after 12:45 PM (last entry at 6:00 PM) and the opportunity to leisurely tour the gardens and visit the Shops at Showcase.
Saturday Night Concert ticket holders also receive a complimentary beverage and box of nibbles. Click on Saturday Night Concerts on the Home Page for details.
Prime Time Admission: $45
9.30 a.m. - 12:30 p.m.
Regular Admission: $35
12:45 p.m. - closing
Or order by phone at 714-442-3872
Monday - Friday: 7:00 a.m. - 5:00 p.m.
Maximum of 10 Tickets per order, No Refunds or Discounts. Exchanges can be made at the Ticket Office or by phone for a fee of $5 per Ticket.)
GROUP TICKETS: For groups greater than ten, or problems with purchasing or printing tickets, please call 714-442-3872.
Ticket Exchanges
On or before July 31st an announcement will be made about our plans for the 2020 Showcase House. In the meantime, we ask that you hold your tickets. For ticket questions, please contact Admit One Products at 714-442-3872 or support@admitoneproducts.com.
Visiting
- Flat shoes only, walking shoes recommended
- Children under 10 (including infants) are not permitted on the Showcase House property
- Pets are not permitted
- No large purses, bags or backpacks are allowed in the House
Parking Information
Complimentary parking and shuttle service is located at Santa Anita Race Track, Gate 5, where Huntington Drive and Colorado Place meet in Arcadia.
Or, take the Metro! Complimentary shuttle service provided by PSHA from the Arcadia Gold Line Station will be available every 30 minutes on the hour and half hour.
Parking in the neighborhood is not permitted.
Uber or Lyft pick up and drop off in the neighborhood is not permitted. You may use Uber or Lyft to take you to the shuttle location - Santa Anita Race Track, Gate 5, where Huntington Drive and Colorado Place meet in Arcadia.
F.A.Q
The address of the Showcase House is never available to the public. Showcase has a permit with the city in which it is located. One of its conditions is that there is no neighborhood parking, dropping off or picking up in front of the Showcase House. All guests, designers, vendors and volunteers must ride the shuttle.
Complimentary parking and shuttle service is provided at Santa Anita Race Track at Gate 5, where Huntington Drive and Colorado Place meet in Arcadia.
Or, take the Metro! Complimentary shuttle service, provided by PSHA, from the Arcadia Gold Line Station is available every 30 minutes on the hour and half hour.
Parking in the neighborhood is not permitted.
Uber or Lyft pick up and drop off in the neighborhood is not permitted. You may use Uber or Lyft to take you to the shuttle location - Santa Anita Race Track, Gate 5, where Huntington Drive and Colorado Place meet in Arcadia.
Yes. Rain or shine the Showcase House is open for tours.
Showcase's recorded information number is 626-578-8500 and it is possible to leave a message. Be sure to leave specific information about the item you lost and speak slowly and distinctly when leaving your contact information. If the item has been found, you will be contacted. It is also possible to contact us at PasadenaShowcase.org.
The only phone number available is Showcase's recorded information number 626-578-8500. An email may be sent to theshops@PasadenaShowcase.org.
On Sundays, Tuesdays and Wednesdays the property closes at 6:00 p.m. On Thursdays the property closes at 7:00 p.m., and on Fridays the property closes at 8:00 p.m. On Saturdays, the property closes to the public at 7:00 p.m. Musical performances requiring special tickets will be held on the property on Saturday evenings and the property closes at 9:00 p.m. Since all guests must be off the property at closing time, Showcase staffers will direct them to the shuttles five to ten minutes before closing time.
On Sunday through Thursday, the Shops close at 6:00 p.m. On Friday and Saturday, the Shops close at 7:00 p.m.
The E-Ticket Support line number is 714-442-3872 at Admit One Products.
Complimentary or promotional tickets are only available to resources, sponsors and patrons of Showcase.
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